Keynote Speakers

Delivering Happiness

9:05am, Tuesday 18th August

It’s unfathomable, but it’s true. Ground zero to over $1 billion in sales in less than a decade – Zappos.com, a shoe and fashion retailer is the dream model of internet retailing. How has this incredible result been achieved? You have ONE chance to find out. Discover the enlightening secrets behind Zappos.com’s phenomenal success, based on its unwavering mission to deliver happiness via the three C’s: clothing, customer service and culture. Zappos.com was awarded Etailer of the Year award at the recent World Retail Congress

Aaron Magness, Director of Business DevelopmentZappos.com

The New eBay: What eBay's Evolution Means to Retailers

9:50am, Tuesday 18th August

In its more than dozen years of existence, eBay has evolved with the Internet, from providing millions of entrepreneurs an easy way to start a business to enabling established retailers to extend their reach on the Internet. Now eBay is going through further evolution that the company hopes will attract and engage more consumers, boost revenue for eBay sellers and attract even more established retailers to sell on eBay. Deborah Sharkey, Managing Director eBay Australia & New Zealand Pty Ltd will lay out in detail where eBay is heading and how retailers large and small can take advantage of eBay.

Deborah Sharkey, Managing DirectoreBay Australia & New Zealand Pty Ltd

Australian Online Retail – The Only Constant is Change!

9:05am, Wednesday 19th August

The journey of growing DealsDirect.com.au into Australia’s number one online department store, from the ground up, has been, and is, in itself a journey of discovery and dealing with constant change. The brand has faced, and continues to face a number of crucial “crossroads.” Sharing insights, experiences, successes and failures, this keynote provides a practical and real life journey into the exciting and every changing world of online retail. As the song goes, “you can check out any time you like, but you can never leave!”

Paul Greenberg, Co-FounderDealsDirect.com.au

Small Fish Taking Over Big Ponds - How to Harness the Power of the Internet for Competitive Advantage

9:50am, Wednesday 19th August

Does size really matter anymore? The virtual world has shattered retail's barriers to entry and made a lot more dreams possible. Zazzle is the realisation of one of those dreams. Since launching in 2005, the California-based internet retailer has become one of the hottest ecommerce stories, offering billions of retail quality, one-of-a-kind products shipped within 24 hours! Now, exclusive to Online Retailer, the founders of Zazzle discuss how the web makes new approaches to retailing possible, how the company created a well-known brand name in a relatively short time and how today's financial crisis will prime Zazzle for greater success once the economy improves.

Jeff and Bobby Beaver, Vice Presidents & Co-FoundersZazzle.com